When should I schedule winterization?
October or November, before the first freeze warning. Once a cold snap arrives, every plumber in Pope County shifts to emergency triage and preventive appointments stop being available β which is exactly the week you would want one. Scheduling early also means we are working without time pressure and can be thorough.
Is this actually worth the money?
It is the highest-return plumbing spend available to a homeowner in this area. A winterization visit costs a fraction of one burst pipe, and that comparison ignores the water extraction, drywall repair, flooring damage, insurance deductible, and the days of disruption. Most of our winterization customers came to us after a burst, not before.
Can I just leave my faucets dripping instead?
Dripping helps during an active freeze and is worth doing when a warning goes out, but it is a temporary measure rather than protection. It only helps the fixtures you drip, it does nothing for a run that is exposed enough to freeze despite moving water, and it depends on you being home and remembering. Physical insulation works whether you are there or not.
My house is new. Do I still need this?
Possibly less than an older home, but newer construction in this area is not automatically protected. We regularly see recent builds with supply lines run through unheated garage bays and exterior walls. PEX tolerates freezing better than copper, but its fittings do not β a newer house tends to fail at a connection rather than along the pipe.
What do I do about a vacant or seasonal property?
Do not simply close a valve and leave. That traps water in the lines, and trapped water is what freezes and splits them. Proper protection means draining the system, blowing out the supply lines with compressed air, and protecting the traps. We handle that, and we recommission the system under pressure in spring so any damage shows up while we are standing there.
How do I find my main shutoff valve?
It is usually near the water meter, inside the crawl space, or where the supply line enters the house β often in a utility area or near the water heater. If you find it, turn it fully closed and open again to confirm it actually works; valves that have sat untouched for years frequently seize. If you cannot find it or it will not turn, that is worth resolving now rather than during an emergency, and we include it in every winterization visit.